WHAT TIMES ARE CHECK-IN AND CHECK-OUT?

Check-in after 3:00 pm check-out before 11:00 am

WHAT IS YOUR CANCELLATION POLICY?

For most reservations, our Standard Policy permits cancellations without penalty until 48 hours prior to3 pm of the scheduled arrival day. Cancellations that occur after that time will be charged one night’s room and tax. Please note, however, that there may be stricter cancellation rules for special events. Please refer to your reservation details or call the hotel with any cancellation-related questions. Changes to reservations are considered cancellations and re-booking.

DO YOU OFFER IN-ROOM DINING?

While we do not offer room service, we do offer complimentary continental breakfast items, juices, and coffee from 6:30-10:00 am that you may enjoy in our lobby or take back to your room.

ARE YOU PET FRIENDLY?

Yes, Hotel One75 offers a limited number of dog-friendly rooms for our guests, for an additional $75 per dog per stay.

DO YOU ALLOW SMOKING ON PROPERTY?

Hotel One75 is a non-smoking property.

DO YOU OFFER PARKING?

Hotel One75 offers complimentary self-parking.

DO YOU HAVE A FITNESS CENTER ON SITE?

Guests of Hotel One75 are invited to visit the Trudy Fitness Center on the campus of Colgate University. The Front Desk can provide guests with a pass to enter their Fitness Center along with a campus map.

DO YOU OFFER SHUTTLE SERVICE?

Guests of Hotel One75 are invited to utilize our shuttle service within 5 miles of the hotel. Rides must be pre-arranged with the front desk with advanced notice.

FAQ | Hotel One75

Q: WHAT IS YOUR DEPOSIT POLICY?

All reservations must be guaranteed by a valid credit card.

Q: DOES THE HOTEL SERVE BREAKFAST?

Yes, we offer complimentary continental breakfast items, juices, and coffee from 6:30-10:00 am

What are the check-in and check-out times?

Our check-in time is anytime after 3:00 PM and our check-out time is before 11:00 AM.

Do you offer early check-in or late check-out? Is there a fee?

Yes, we offer complimentary early check-in and late check-out options based on room availability.

What is the hotel’s cancellation policy?

Standard reservations permit cancellations without penalty up to 48 hours prior to 3:00 PM on your scheduled arrival day, while cancellations after that time will be charged one night’s room rate plus tax. Please note that special event reservations feature stricter cancellation policies, and any reservation changes are processed as cancellations and re-bookings.

Is the front desk staffed 24 hours a day?

Yes, we feature a 24-hour front desk staffed at all times to assist you with check-in, local recommendations, and general stay inquiries.

What is the minimum age to check in?

You must be at least 21 years old to check in.

What is your deposit and guarantee policy?

All reservations must be guaranteed by a valid credit card at the time of booking.

What payment options are available?

We accept cash and all major credit cards.

What safety measures or security features does the hotel have?

Guest safety is our top priority. Our security features include keycard-only exterior door access after 11:00 PM, security camera surveillance in parking lots and common areas, well-lit interior hallways, and a 24-hour staffed front desk.

Do you have a smoking policy?

Yes, Hotel One75 is a 100% smoke-free property.

Are there any additional resort or facility fees?

No, we do not charge mandatory resort or facility fees.

Is parking available at the hotel?

Yes, we offer complimentary self-parking in our private on-site lot for all registered guests.

Do you offer valet parking?

No, we do not offer valet parking.

Do you have EV charging stations?

While we do not have dedicated EV chargers in our hotel lot, fast chargers and Level 2 chargers are located nearby in Hamilton:

EVolve NY / Electrify America (350 kW CCS Fast Chargers): Located at 47 Utica Street (less than a 1-minute drive down the road)
Colgate University Stations: Multiple Level 2 ChargePoint stations located throughout campus (e.g., at 113 Broad Street and near athletic buildings)

Are there taxi or rideshare services nearby?

Yes, local taxi companies (such as Hamilton NY Taxi at 315-682-1962) and rideshares (Uber/Lyft) serve the area, though driver availability can be limited in our small-town setting, so reserving rides in advance is strongly recommended.

Is there an on-site restaurant or bar?

While we do not feature a full-service on-site restaurant or bar, we serve complimentary continental breakfast items, juices, and coffee daily in our lobby from 6:30 AM to 10:00 AM.

Is breakfast included?

Yes, a complimentary continental breakfast featuring light morning items, juices, and coffee is included with your stay every day from 6:30 AM to 10:00 AM.

Are there any nearby restaurants you recommend?

Yes, we highly recommend The Tavern at our sister property, Colgate Inn, which serves fresh local breakfast, lunch, and dinner in downtown Hamilton.

Do you have a pool?

No, we do not have a swimming pool.

Are there any activities or entertainment options at the hotel?

Guests can enjoy our on-site outdoor courtyard, which features fire pits and outdoor lawn games (open weather permitting).

Do you allow pets at Hotel One75? What is your pet policy?

Yes, we offer a limited number of dog-friendly rooms for a non-refundable pet fee of $75 per dog per stay.

What workout options do you offer since you do not have an on-site gym?

While we do not feature an indoor gym on-site, guests of Hotel One75 are invited to exercise at the Trudy Fitness Center on the Colgate University campus. Simply visit our 24-hour front desk to receive a complimentary fitness pass and campus map.

Are there size or breed restrictions for pets?

No, we do not enforce size or breed restrictions, provided dogs are well-behaved and current on all vaccinations.

What pet amenities are provided during our stay?

We welcome our canine guests with dog bandanas and frisbees upon arrival.

Are there designated pet relief areas on or near the property?

Yes, we feature designated pet relief stations equipped with waste disposal across our property grounds.

Where are pets permitted on the property?

Dogs are permitted in designated guest rooms, common interior areas, and outdoor spaces, provided they remain leashed and well-behaved at all times.

Is there a concierge or guest services desk?

While we do not feature a separate concierge desk, our 24-hour front desk team provides full guest services, local recommendations, and trip assistance.

Do you offer luggage storage?

Yes, we offer complimentary secure luggage storage at our 24-hour front desk for early arrivals or post-checkout exploration.

Do you offer laundry or dry cleaning services?

We offer on-site guest laundry facilities for self-service washing and drying, and a public laundromat is located right next door (we do not offer professional dry cleaning services).

Can I ship packages to the hotel?

Yes, you may ship packages directly to Hotel One75 prior to or during your stay; please ensure shipments include your registered guest name.